Our service users privacy and dignity is our highest priority. We focus on listening to people and understanding their particular needs, choices and the outcomes they want. Through good communication, transitions, informed decision-making, information sharing and agreed care planning we as a provider are enabled to provide a bespoke service designed to suit the needs of each individual and to promote comprehensive reablement, enablement, recovery and independence which is service user lead and outcomes based.
Focus Care Agency offer different levels of support, according to the service users specific needs. These services may range from everyday life challenges such as domestic duties, shopping, financial management, companionship and more intimate personal care such as washing and dressing (All 12 activities of daily living). We also provide support and care to those people with more complex and challenging needs i.e. people with Learning Disabilities, Physical Disabilities, Autistic Spectrum Disorders, Mental Health Illness, Acquired Brain Injuries and Behaviours that Challenge.