The Focus Care Agency provides a service to people with enduring mental health illnesses. Our team works in collaboration with the MDT (multi-disciplinary team) and uses the Care Program Approach to ensure triggers for challenging behaviours are identified and reduced or eliminated. This helps people to manage their behaviours living independent within housing tenancy’s in the community. The focus of our enhanced care and recovery approach (ECRA) is to provide a more positive way and increase peoples quality of life. Our approach offers a Home with Care (HwC) and support which enables the development and an understanding of why a person engages in specified behaviour and strategies for preventing the occurrence of the behaviour. It also teaches individuals new skills. We aim to ensure that Community Supported Living meets the assessed needs of each service user and that the care and support we provide has the flexibility to respond to an individual’s unique changing requirements.